Account
Profile & settings
Manage your account from Settings in the left menu. This is where you keep your profile and account preferences up to date.
- Profile information — your name and account details.
- Account preferences — your general settings for the app.
- Subscription & billing — your plan, credits, and payment details live under Subscription Plan in the left menu, or via the credit-card icon in the top bar (see Subscriptions & billing).
Your current plan and credit balance are always shown in the top-right corner, so you can check where you stand without opening Settings.
Notifications
The bell icon in the top bar keeps you up to date, so you don't have to keep checking back manually. Notifications cover things like:
- Custom dataset order updates — when an order moves to QA Review, is Completed and ready to download, or is Rejected.
- Account activity — relevant changes to your account.
Select the bell to see your recent notifications at any time.
Order updates also show in My Datasets Orders, where you can hover a status for the estimated delivery date.
Getting support
Need a hand? A few options:
Contact Sales
For plan questions, higher-volume needs, or enterprise requirements, reach our team from Contact Sales in the app.
Help Center
You're here. Browse the categories on the left for step-by-step guidance on every part of the workspace.
On Pro, if you need a higher research allowance than your plan includes, contact us — we can discuss higher-volume options.